General questions

On this page you will find answers to general questions about Betilt, signing up, depositing and withdrawing money, mobile app and much more. If you are interested in something, carefully read this article before contacting support on the site. If there is no answer to your question here, Bettilt Feel free to write to the online chat on the site.

How can I create an account?

On the Bettilt page, click the 'Register Now' button in the upper right corner of the page and fill in the required information on the registration page. Accept the 'General Rules' and click the 'Register now' button.

How can I login to my account?

Click the “Sign In” button at the top of the page, enter your username/nickname and password and click the “Sign In” button.

I forgot my password. How can I get the new password?

Click “Sign In” on the right side of the top of the page and then click “Forgot Password”. Follow two simple steps to reset your password:
Type the e-mail address where your account is registered.
Click Submit.

Do I need to submit documents to verify my account?

When the relevant department deems it necessary, it may request your identity verification documents for the accuracy and security of your game account.

I want to update my information. How can I do it?

You are allowed once to change the information in your profile, you can connect to our 24/7 live support line for the information you want to update.

Where can I check my account balance?

You can check your general balance from the top right corner of our website. To check your balance portfolio, access your profile in the upper right corner -> Account Information You Can Find:
“Total Balance” – your total balance
“Withdraw” – the balance you can withdraw
“Bonus Balance” – the balance of the bonus and any winnings made after a bonus are credited to your account and waiting for the wagering requirements for this bonus to be met. Once you fulfill your wagering requirements, this balance will become the “Withdrawable balance”.

Where can I check account history?

You can access your sports bets by clicking the button in the image after you enter the Sports page.
For casino bets, access your profile in the upper right corner -> Bet History.* You can access this menu on PC and mobile devices.

How can I bet?

Check the betting options on our site, click on “Sports Betting” or “Live Betting” in the top menu of our site (here you can check all available bets for each sport / tournament / event).
Once you have found the event to bet on, click on the odds, set the amount you want to bet (on the right side of the page) and click “Bet”.

What is the value of the minimum bet?

The minimum value depends on the type of bet chosen, the market, odds, etc. It may depend, the system will warn you if the value of your bet is less than the minimum required for the selection you made.

Can I place a single, accumulator or system bet?

Yes, you can place a single bet or a combination bet of up to 18 options or a system bet.

Can I cancel my bet?

After placing the bet at the betting provider, it cannot be canceled or changed unless you have a Cash Out option for that event.

How Can I Get My Investment Bonus?

When creating your investment form, the system offers you from bonuses You can take advantage of special bonuses for your investment.

How Can I Get My Free Spins?

You can claim your free spins right as part of the welcome bonus by connecting to our live support line 24/7.
Your free spins will be added in the Wild Turkey game.

When and how can I claim the Cashback bonus? 

In addition to your daily losses, the cash refund is calculated the next day and added to your account during the day, according to the system time. If the minimum cashback amount is 50₺ and the maximum amount is 500₺, your cashback will be added to your account.
Note: Since System Time is 3 hours behind Turkey time, it is calculated based on your losses between 3:00-2:59 Turkey time.

How to make a bonus spin?

Bonuses are added separately as Sports Bonus and Casino Bonus.
The casino bonus wagering requirement is 40 times the bonus received.
For example, if you get a 100 TL bonus, you need to bet 100×40 4000 TL in total.
The sports wagering requirement is 15 times the 'bonus' amount. In single matches, the minimum odds must be 2.00, in combined matches, the odds of a minimum of 1 match must be 2.00.

How can I deposit money?

To deposit, follow this path: Click on your profile in the upper right corner -> Deposit-> Select the desired method and fill in the Deposit form.

What is the minimum investment amount?

The minimum investment ranges from 10 TL to 50 000 TL.

How withdraw money can i request?

You can access the Withdrawal page and make transactions using any method you want.

What is the minimum withdrawal amount?

You can create a withdrawal request for a minimum of 50 TL.

How long will my withdrawal request take?

Withdrawal requests given are checked and processed by the relevant unit between 08:00-18:00. Your withdrawal request may take up to 48 hours depending on the processing intensity. (You will receive an email as soon as your withdrawal request is processed.)

Do you have another question?

If you have any further questions, please contact the support team by email – [email protected]. Your email will be answered within the same day. You can also contact us directly via 24/7 Live Support.

When is Live Support available?

Bettilt, provides 24/7 high quality service for Turkey members every day.

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